IT Support Specialist (Windows, Networking)
Core
Provide in-person IT support for PC hardware, operating systems, software, and network issues within a community bank environment.
Role type
IT Support Specialist (Windows, Networking)
Builds
Stable PC and network infrastructure for bank employees
Domain
Banking / IT Operations
Required skills
PC hardware troubleshooting, Windows OS maintenance, Active Directory management, network troubleshooting, printer support, system monitoring, documentation creation
Preferred skills
Project management, resource planning, process improvement
Technologies
Active Directory, Windows, Network
Responsibilities
Install and support PC hardware, operating systems, and software applications; Assist users facing PC, network, and phone hardware and software issues; Order and set up PC peripheral devices; Create and maintain comprehensive documentation
Seniority
Mid-level, hands-on IC
