Data Center Manager (Night), DCC Communities
Core
Lead a team supporting cloud infrastructure for global data center operations, prioritizing trouble tickets and managing performance across diverse locations.
Role type
Senior IC data center operations manager
Builds
Cloud infrastructure capacity and operational stability for AWS global data centers
Domain
Cloud infrastructure / Data center operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
People management, operations and on-call support, system management tools, client/server environments, hardware troubleshooting, process improvement, outage management, policy documentation
Preferred skills
Computer hardware experience, technical writing, certifications (A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS, CND/Network+/Security+)
Technologies
AWS Cloud, Linux, Network Security, ASP.NET
Responsibilities
Lead a team supporting cloud infrastructure for global data center operations, prioritize and allocate trouble tickets to technicians, manage performance of diverse data center operations teams, develop employee career paths and update internal tools, recruit and train data technicians, oversee day-to-day data center operations including queue management and shift planning, manage large-scale events and outages as call leader, recommend and maintain policies aligned with industry best practices and SLAs, maintain on-call schedules and improve service quality and customer experience
Seniority
Senior, hands-on IC with team leadership
