Data center manager
Core
Overseeing daily operations of data centers, managing teams of technicians, and ensuring smooth performance and reliability of infrastructure.
Role type
Senior data center operations manager
Builds
Data center infrastructure and operations
Domain
Technology infrastructure / Data center operations
Deliverable
infrastructure
Required skills
Team leadership, hardware troubleshooting, technical documentation, incident management, process improvement, queue management, policy enforcement, KPI monitoring, recruitment
Preferred skills
Behavioral interviewing, hiring processes, automation, technological advancements
Technologies
AWS, Excel, Hardware, Network, Web, Cloud, Support, React
Responsibilities
Oversee daily operations of the Data Center, Prioritize and delegate trouble tickets to data center technicians, Manage a diverse team of data center operation professionals, Facilitate career development for team members, Recruit and onboard data technicians, Optimize day-to-day operations including queue management and hardware logistics, Monitor and achieve operational KPIs, Manage large-scale incidents during outages, Develop and enforce policies and procedures, Coordinate an on-call schedule
Seniority
Senior, hands-on IC with people management
