Trainee IT-Consultant im Bereich Service Management (m/w/d)
Core
18-month trainee program for IT consultants specializing in cloud-based Service Management solutions, focusing on digitalizing and automating customer service processes.
Role type
Trainee IT Consultant (Service Management)
Builds
Cloud-based Service Management solutions, automated workflows, and integrated IT systems for mid-sized companies and corporations.
Domain
IT Consulting, Service Management, Cloud Technologies
Required skills
Cloud technologies, IT systems, programming/scripting, APIs, data migration, workflow automation, analytical thinking, customer communication
Preferred skills
Artificial Intelligence (AI) technologies, process optimization
Technologies
Cloud platforms, APIs, workflow automation tools, AI tools
Responsibilities
Conceptualize, configure, and implement cloud-based Service Management solutions; Analyze customer requirements and develop technical solutions; Set up and optimize workflows and digital service processes; Integrate IT systems via interfaces; Support data migrations and system testing; Prepare and lead customer workshops and training sessions; Provide technical support and system development guidance.
Seniority
Trainee (18-month program)