Technical Support IT Specialist
On-site · United States
Core
Provide front-line technical assistance and advanced troubleshooting to support end users and maintain reliable IT operations.
Role type
IT Support Specialist
Builds
Reliable IT operations and configured enterprise systems
Domain
Public sector transportation
Deliverable
dashboards & analysis
Required skills
System configuration, Enterprise technologies, Incident resolution, Service request fulfillment, Front-line technical assistance, Advanced troubleshooting
Responsibilities
Support end users with technical issues, Resolve incidents, Fulfill service requests, Maintain reliable IT operations, Support and configure enterprise systems