Cisco CVP VXML Developer
Core
Develop, test, and deploy complex Cisco CVP VXML self-service applications and autonomous-agent functionality to connect customer journeys with enterprise systems.
Role type
Senior IC VXML/IVR developer
Builds
Enterprise IVR and autonomous-agent applications
Domain
Telecommunications / Contact Center
Deliverable
production ML models
Required skills
Java, J2EE, VXML, Cisco CVP Call Studio, REST APIs, SOAP APIs, Git, Tomcat, WebSphere
Preferred skills
Cisco Scripted Agent, Autonomous Agent, DevOps, CI/CD, IVR test automation
Technologies
Cisco CVP, Call Studio, VXML, Java, J2EE, REST, SOAP, Git, Tomcat, WebSphere, Salesforce, ServiceNow, Microsoft Dynamics
Responsibilities
Develop and deploy self-service applications in Call Studio; Build and integrate autonomous agent functionality; Create custom Java elements and business logic; Manage codebase with Git; Diagnose and tune application performance.
Seniority
Senior, hands-on IC
