Teamleiter Servicecenter (m/w/d)
Hybrid
Core
Lead a team at a service center for a bank subsidiary, ensuring smooth daily operations and customer communication.
Role type
Team Lead / Service Center Manager
Builds
Service center operations for a bank subsidiary
Domain
Staffing / Recruitment / Banking
Required skills
Team leadership, operational coordination, performance monitoring, customer communication, motivation
Preferred skills
Commercial training or equivalent qualification, experience as a manager, ability to handle stress
Responsibilities
Lead an engaged team and foster a motivating work atmosphere, coordinate daily service center operations, monitor team performance and implement improvement measures, communicate effectively with customers and resolve their issues
Seniority
Mid-level, hands-on manager