Data Center Operations Manager - Manassas
Core
Operationally responsible for a Data Center, prioritizing trouble tickets, managing diverse teams across locations, and ensuring day-to-day operations including queue management and hardware logistics.
Role type
Senior Data Center Operations Manager
Builds
Data Center operations and capacity delivery for AWS
Domain
Cloud Infrastructure / Data Center Operations
Deliverable
infrastructure
Required skills
People management, on-call rotation management, hardware logistics, queue management, KPI tracking, policy development, outage management, process improvement, automation, recruitment and training
Preferred skills
Subject matter expertise in Data Center operations, technological innovation
Technologies
AWS, Linux, Network Security
Responsibilities
Prioritize and assign trouble tickets to technicians, manage performance of diverse operation teams, develop employee career paths, recruit and train data technicians, manage day-to-day operations including shift arrangements and hardware logistics, act as call leader during large-scale events, track operational KPIs, enhance workflows and throughput, oversee policies and procedures, maintain on-call schedule
Seniority
Senior, hands-on IC with people management
