Sachbearbeiter Backoffice (m/w/d)
Hybrid
Core
Backoffice specialist handling business customer inquiries, order processing, invoicing, and claims for the kitchen and electrical appliance retail sector.
Role type
Backoffice operations specialist
Builds
Order fulfillment and customer service processes for kitchen and electrical appliance retailers
Domain
Manufacturing / Home Appliances / Retail
Deliverable
product features
Required skills
Commercial training, German (fluent), MS Office (Outlook, Word, Excel), ERP systems (SAP R/3)
Preferred skills
English, SAP R/3, order management, claims handling
Responsibilities
Process incoming customer inquiries regarding delivery dates, handle large orders (factory and container), manage invoicing and price checks, process complaints, coordinate with sales team