ServiceNow Architect
On-site · United States
Core
Design and manage enterprise ServiceNow platform architecture, administration, governance, and integrations to support ITSM, ITOM, and ITAM processes.
Role type
Senior ServiceNow Architect (Platform & ITSM/ITOM)
Builds
Enterprise ServiceNow platform, ITSM workflows, ITOM dashboards, and enterprise integrations
Domain
IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM)
Required skills
ServiceNow platform architecture, ITSM module design, ITOM implementation, ITAM/SAM processes, REST/SOAP API integration, workflow automation, platform governance, release management, ITIL framework
Preferred skills
CMDB design, Service Mapping, Event Management, SLA management, stakeholder collaboration
Technologies
ServiceNow, CMDB, ITIL, REST, SOAP, MID Server, Integration Hub, Network