Mitarbeiter Digitale Kompetenz & IT-Support (m/w/d)
Core
Enable employees to effectively use digital tools by providing 1st-level IT support, conducting micro-training sessions, and administering digital solutions.
Role type
IT Support & Digital Competence Specialist
Builds
Internal digital support infrastructure and employee training programs
Domain
Agriculture Technology / Landtechnik
Required skills
Microsoft 365 administration, Active Directory, Windows Client & Server, user administration, hardware setup, documentation creation, training facilitation, problem analysis
Preferred skills
Linux, iOS, Android, networking basics, driver management, cloud applications, driver's license Class B, workshop facilitation
Technologies
Microsoft Windows, Microsoft 365, Active Directory, Office applications, Linux, iOS, Android
Responsibilities
Conduct 1st-level IT support for technical issues, plan and deliver micro-training sessions on digital tools, administer user accounts and permissions, set up and maintain IT hardware, create user documentation and knowledge bases, analyze support requests to identify training needs, provide on-site support at company locations
Seniority
Mid-level, hands-on IC