Internal Sales
Core
Managing internal sales operations, handling client inquiries, preparing quotations, and ensuring timely product delivery within an IT and network solutions company.
Role type
Internal Sales Executive
Builds
Sales transactions and customer satisfaction for IT/network solutions products
Domain
Information Technology / Network Solutions
Deliverable
product features
Required skills
Sales execution, client inquiry management, quotation preparation, order tracking, product knowledge, sales reporting, objection handling, cross-functional coordination
Preferred skills
ERP software knowledge (e.g., Sage Evo), MS Office proficiency
Responsibilities
Handle sales of all company products and manage customer inquiries via phone, email, and walk-ins; Check product availability, prepare quotations, and follow up to convert quotes into sales; Provide alternative product options when requested items are unavailable; Maintain well-organized sales records and provide monthly sales reports and target updates; Promote and push product sales through campaigns and promotional activities; Coordinate with internal teams to place and track orders for stock transfers between warehouses; Handle client complaints or objections professionally and resolve issues efficiently
Seniority
Individual Contributor