IT Applications Lead (Workforce Management)
Core
Lead and support cloud-hosted workforce management systems (UKG Dimensions/Workforce Central) for retail distribution centers, managing technical projects, data integrations, and system stability.
Role type
Senior IC IT Applications Lead (Workforce Management)
Builds
Cloud-hosted workforce management applications and data integration pipelines for retail distribution centers
Domain
Retail / Workforce Management / Cloud Infrastructure
Required skills
UKG Dimensions, UKG Workforce Central, MS-SQL, BigQuery, REST services, Power BI, Splunk, Dynatrace, project management, root cause analysis
Preferred skills
UKG Dimensions modules (Timekeeping, Scheduler, Activities), Boomi Integration, Google Cloud, Intelligrated, hardware/software deployment, vendor management
Technologies
BigQuery, Dynatrace, MS-SQL, Power BI, REST, Splunk, DevOps
Responsibilities
Lead full Workforce Management implementation lifecycle from discovery to user adoption; diagnose and resolve data integration and application issues; coordinate internal and external resources including programmers and vendors; map business processes against retail best practices; create documentation and present materials to senior leadership; maintain technical knowledge of UKG Dimensions and introduce new capabilities.
Seniority
Senior, hands-on IC