IT Manager Unified Communications
Core
Lead IT infrastructure strategy, architectural standards, and operational processes for unified communications and collaboration services.
Role type
Senior IT Manager (Unified Communications & Infrastructure)
Builds
IT infrastructure solutions, operational processes, and strategic third-party relationships
Domain
Healthcare IT / Unified Communications
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
IT infrastructure strategy, system design/build, project planning, resource allocation, team leadership, performance metrics tracking, SAFe Product Owner experience
Preferred skills
Masters degree in Business Administration or Computer Science
Technologies
Unified Communications platforms, IT infrastructure tools
Responsibilities
Lead execution of IT infrastructure strategy and architectural standards; Partner with Director of IT Network Engineering to deliver infrastructure initiatives; Evaluate, design, and implement best-in-class IT solutions; Oversee upgrade activities and strengthen operational execution; Define and track performance metrics; Build and leverage strategic third-party relationships; Serve as SAFe Product Owner and align team backlog with organizational priorities.