Project Manager, Bureau of IT Infrastructure and Support Services
Core
Coordinate, triage, and manage IT infrastructure requests and projects for the NYC Department of Health and Mental Hygiene, ensuring reliable operation of essential systems.
Role type
Senior IC IT Project Manager (Infrastructure)
Builds
Reliable IT infrastructure services and enhanced system capabilities for public health operations
Domain
Public Health / IT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Infrastructure project management, capacity planning, service level agreement (SLA) management, vendor comparison, proof of concept execution, network performance monitoring, business continuity planning, stakeholder liaison
Preferred skills
SAN infrastructure, server virtualization (VMware, Citrix), Windows Active Directory, Linux system administration, network administration, enterprise wireless networking, information security
Technologies
VMware, Citrix, Windows Active Directory, Linux, SAN storage
Responsibilities
Coordinate and triage infrastructure requests; research and implement infrastructure enhancements; monitor network/system performance and resource utilization; establish and report on SLAs; develop relationships with business leaders to identify service gaps; recommend and test new solutions/tools
Seniority
Senior, hands-on IC