客户服务（J106137）
Core
Provide customer service via online chat, email, and phone to resolve user inquiries and feedback.
Role type
Customer Service Representative
Builds
Customer support interactions and resolved tickets
Domain
General customer service
Deliverable
client delivery
Required skills
Online chat tools, telephone communication, email, document processing tools, problem identification, shift work flexibility
Responsibilities
Respond to customer inquiries via online chat, email, or phone; Identify and resolve user feedback issues; Log customer problems and track resolution; Reply to users with final resolution status.
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