Technicien informatique niveau 3
Core
Senior IT technician responsible for administering, maintaining, and optimizing enterprise IT infrastructure, networks, and applications in a manufacturing environment.
Role type
Senior IT Infrastructure Technician
Builds
Stable and secure IT infrastructure supporting manufacturing operations
Domain
Manufacturing / Enterprise IT Infrastructure
Required skills
Microsoft Windows Server administration, Active Directory, DNS, DHCP, GPO, Microsoft 365, TCP/IP networking, VLAN, VPN, routing, switching, firewall management, VMware and Hyper-V virtualization, backup and disaster recovery, Azure cloud services, ERP system support (Syteline), vulnerability analysis, cybersecurity policy implementation, technical documentation, user support and training (via careerplan.io/jobs/g4a21e22-technicien-informatique-niveau-3-at-cheminee-lining)
Preferred skills
Syteline ERP expertise, Microsoft/Cisco/VMware certifications, manufacturing environment experience, proactive system monitoring, cross-site collaboration
Technologies
Active Directory, Azure, Cisco, ERP, Hyper-V, Microsoft 365, TCP/IP, VPN, VMware, Windows, Office 365, Cloud
Responsibilities
Respond to complex user incidents and problems, diagnose and resolve infrastructure, system, network, and application issues, provide Level 1, 2, and 3 technical support, document incidents and solutions, administer and optimize current and future IT environments, manage virtualization environments, ensure backup and disaster recovery mechanisms function correctly, administer local and inter-site network infrastructure including switches, firewalls, VPN, and Wi-Fi, participate in proactive system monitoring to prevent service interruptions, manage access, permissions, and security policies, support ERP system management, ensure compliance with AI tool usage policies and data protection, contribute to cybersecurity practices, conduct vulnerability analyses, participate in security incident management, apply information security policies, participate in infrastructure planning and evolution, collaborate on corporate and manufacturing IT projects, evaluate new technology solutions, produce and update technical documentation, harmonize IT practices across different plants, attend department meetings, work with external technology partners, train and support users, support continuous improvement of IT support processes
Seniority
Senior, hands-on IC