Mitarbeiter (m/w/d) Service Sammelgutausgang
Core
First point of contact for customers, handling administrative tasks and order processing to ensure smooth daily operations and customer satisfaction.
Role type
Customer service representative (logistics)
Builds
Customer service interactions and order processing workflows
Domain
Logistics
Deliverable
client delivery
Required skills
Administrative tasks, order processing, customer inquiries handling, complaint resolution, computer literacy
Responsibilities
Represent the company externally, handle customer inquiries via phone and email, process orders, resolve complaints and claims