IT Support Enigneer/ 1.-Level Support (m/w/d)
Core
Providing Level 1 IT support for a global law firm's network, users, and telephony systems across multiple international offices.
Role type
Level 1 IT Support Engineer
Builds
Maintains client and server networks, user helpdesk operations, and telephony systems for a global law firm
Domain
Legal services / IT Infrastructure
Required skills
Windows 10, MS Office, Hardware troubleshooting, Network administration, Microsoft Exchange, Active Directory, English (good)
Preferred skills
Cisco Call Manager
Responsibilities
Maintain and manage client and server networks, Provide user helpdesk support, Manage telephone systems and printers, Update system documentation, Collaborate with IT departments at other global locations