Field Application Engineer (m/w/d) Messstellenbetrieb
Core
Field Application Engineer supporting sales processes, customer onboarding, training, and technical support for metering operation solutions.
Role type
Field Application Engineer (Technical Sales & Customer Success)
Builds
Metering operation solutions for mobile network testing and energy infrastructure
Domain
Telecommunications / Energy Infrastructure
Deliverable
product features
Required skills
Metering operation expertise, technical training delivery, customer consultation, sales process support, remote troubleshooting, on-site support, technical documentation
Preferred skills
Master qualification in electrical engineering, technical degree, travel readiness, customer service orientation
Technologies
4G, 5G, WLAN, IoT testing equipment
Responsibilities
Support sales processes as a technical expert, consult customers on technical questions and application possibilities, plan and conduct structured onboarding for new customers, support the introduction and application of solutions in customer daily work, conduct practical training for internal colleagues and external users, analyze and solve technical customer problems remotely and on-site, coordinate closely with sales and technical teams, collect and share customer feedback and practical experiences
Seniority
Mid-level, hands-on IC