Customer Solutions Manager (Technical)
Core
Trusted technical advisor and strategic partner bridging customer technical teams with Altair's product, engineering, and sales organizations to maximize value from cellular IoT chipsets and solutions.
Role type
Senior Customer Solutions Manager (Technical)
Builds
Customer adoption, expansion, and successful integration of cellular IoT platforms across automotive, industrial, healthcare, and consumer electronics.
Domain
IoT / Cellular Connectivity / Embedded Systems
Deliverable
client delivery
Required skills
Cellular technologies (4G/5G, NB-IoT, LTE-M), embedded systems, pre-sales technical evaluation, solution design, customer relationship management, technical enablement, cross-functional collaboration, troubleshooting complex technical issues
Preferred skills
Embedded development tools, firmware, cellular protocol stacks, IoT device certification, module integration, carrier approval processes, automotive, industrial automation, telecommunications, consumer electronics
Technologies
4G, 5G, NB-IoT, LTE-M
Responsibilities
Support pre-sales activities by engaging with prospective customers and positioning solutions; Lead and support customer technical evaluations including proof-of-concept engagements and technical demos; Own the technical relationship with assigned customers throughout the full lifecycle; Partner with customers to translate engineering challenges into actionable solutions; Lead onboarding, technical enablement, and solution design sessions; Identify expansion opportunities and support renewals by demonstrating business impact
Seniority
Senior, hands-on IC
