IT Help Desk Support
Hybrid
Core
Provide Tier 2 IT support to operations teams in the oil and gas/energy industry, troubleshooting hardware, software, and network issues for field equipment and PCs.
Role type
IT Help Desk Support (Tier 2)
Builds
IT support services for operations teams and field equipment
Domain
Oil and gas / Energy industry
Deliverable
client delivery
Required skills
Windows PC troubleshooting, basic networking, iPhone support, printer support, Active Directory management, password resets, account unlocks, Group Policy basics, user provisioning, ticketing system management, remote support, technical explanation (via careerplan.io/jobs/g2f01d68-it-help-desk-support-at-global-channel-management-inc)
Preferred skills
Field IT support experience, oil and gas or energy industry experience
Technologies
Active Directory, Windows, iOS, Network