Mitarbeiter im Kundenservice 1st Level / 2nd Level (m/w/d)
Hybrid
Core
Handling incoming service inquiries from customers and business partners via phone and email, converting communications into tickets, and performing administrative tasks.
Role type
Customer Service Representative (1st/2nd Level)
Builds
Customer support tickets and administrative documentation
Domain
Consumer goods / Kitchen planning
Deliverable
client delivery
Required skills
Phone communication, Email communication, Ticketing systems, CRM systems, MS Office, Translation (Dutch/English)
Preferred skills
Kitchen planning knowledge, ERP systems knowledge