Client Relationship Specialist - CRM Expert
Core
Primary support resource offering expert assistance to clients via phone, email, and chat for Payright Platforms.
Role type
Entry-level Support Specialist (CRM)
Builds
Payright workforce management platform
Domain
HR technology / Workforce management
Deliverable
client delivery
Required skills
problem-solving, creative solutions, technical concept articulation, customer advocacy, interdisciplinary collaboration, continuous learning
Responsibilities
Resolve customer inquiries and technical issues, gather and document client feedback, collaborate with Development and QA teams, stay informed on industry trends and product developments
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