Senior IT Support Engineer
On-siteFreelance / independent contractor
Core
Hands-on IT support and device logistics to manage helpdesk backlog, fleet lifecycle, and hardware operations for internal users.
Role type
Senior IT Support Engineer (freelance contractor)
Builds
Operational IT support and device fleet management
Domain
IT Operations / Hardware Logistics
Required skills
macOS ecosystem expertise, MDM management (Jamf/Kandji/Mosyle), device lifecycle management, high-volume helpdesk operations, hardware logistics, inventory management, vendor coordination, endpoint enrolment, runbook documentation
Preferred skills
Experience in fast-paced remote-friendly companies, problem-solving, attention to detail, data privacy awareness
Technologies
macOS, Jamf, Kandji, Mosyle, MDM