Senior Resource Manager
Core
Manage resourcing, forward planning, and capacity across an integrated marketing and communications agency to ensure efficient project delivery.
Role type
Senior Resource Manager (Agency Operations)
Builds
Integrated communications services for clients
Domain
Marketing and Communications Agency
Required skills
Capacity planning, resource triage, freelancer management, process improvement, stakeholder communication, conflict resolution, financial negotiation, project tracking, agency operations knowledge, team leadership
Preferred skills
Experience with resource management tools, ability to juggle competing priorities, proactive problem solving
Technologies
Project and resource management tools and systems
Responsibilities
Manage resource pipeline and capacity planning, triage briefs and qualify opportunities, negotiate fees and bookings for freelancers, plan and chair daily stand-ups and weekly WIP meetings, identify and resolve resourcing bottlenecks, facilitate communication between business units, ensure compliance with client contractual obligations
Seniority
Senior, hands-on IC