Switchboard Operator
Hybrid
Core
First point of contact for incoming calls, directing them and ensuring timely handling of enquiries.
Role type
Switchboard Operator
Builds
Internal communication routing and administrative support
Domain
IT Services / Business Support
Deliverable
dashboards & analysis
Required skills
Phone call handling, Customer service, Email response, Data entry, Attention to detail
Preferred skills
Prior switchboard experience, Prior customer service experience