Client Ticketing Services Manager
Core
Manage end-to-end ticketing operations and client relationships for prestigious venues and world-class entertainment events in South Australia.
Role type
Client Services Manager (Ticketing Operations)
Builds
Event ticketing builds, operational workflows, and client service continuity
Domain
Live entertainment, ticketing, and event operations
Deliverable
product features
Required skills
Client relationship management, event operations, ticketing system mastery, on-site testing and engagement, post-event reporting, business development, marketing collaboration, problem-solving, technical aptitude
Responsibilities
Partner with clients to define event ticketing build requirements and timeframes; manage end-to-end ticketing operations on event days; provide on-site testing and engagement including managing Box Office staff; deliver post-event reporting and settlements; collaborate on promotional strategies; innovate value-added solutions to increase ticket sales.
Seniority
Mid-level, hands-on IC