Guest Service Agent
On-site
Core
Front Office team member at a five-star luxury hotel in Cairns, managing guest arrivals, departures, and requests to ensure seamless and memorable experiences.
Role type
Guest Service Agent (Front Office)
Builds
Guest check-ins, check-outs, and local experience delivery
Domain
Hospitality / Luxury Hotel
Deliverable
product features
Required skills
Computer skills, Opera PMS experience, Attention to detail, Local knowledge of Cairns, Rotational shift availability
Preferred skills
Previous guest services experience, Warm and professional demeanor, Anticipatory service mindset