Senior Customer Success Manager
Core
Lead end-to-end technical deployment and integration of a Causal AI platform for Fortune 100 enterprise customers to ensure data integrity and time-to-value.
Role type
Senior Customer Success Manager (Implementation & Technical Account Management)
Builds
Fully functional Causal AI systems and data pipelines for enterprise marketing and growth teams
Domain
B2B SaaS, Causal AI, Marketing Technology, Data Infrastructure
Deliverable
production ML models | product features
Required skills
Enterprise implementation leadership, Data integration mechanics (APIs, ETL/ELT), SQL fluency, Project management, Cross-functional liaison, Documentation creation
Preferred skills
Marketing/advertising data domain expertise, Enterprise procurement/security review experience, Startup process-building experience, Mentoring implementation staff
Technologies
Snowflake, BigQuery, Redshift, NVIDIA DGX SuperPOD, Grace Blackwell
Responsibilities
Lead implementation projects for enterprise B2B SaaS customers, Develop and maintain implementation plans and timelines, Ensure data integrations function correctly, Create comprehensive documentation, Act as liaison between customer success, engineering, and product, Build scalable implementation processes
Seniority
Senior, hands-on IC
