Engagement Manager
Core
Drive end-to-end AI deployment lifecycle for enterprise customers, from use case identification to scaled adoption and organizational change.
Role type
Senior Engagement Manager (AI/Enterprise Deployment)
Builds
Enterprise AI deployments and adoption programs
Domain
Artificial Intelligence / Enterprise Software
Deliverable
production ML models | product features
Required skills
Strategic advisory, hands-on deployment leadership, technical discovery, SOW drafting, stakeholder management, sprint ceremony leadership, contract negotiation, feedback capture
Preferred skills
AI/ML concepts, software architecture, enterprise systems, navigating organizational complexity
Technologies
AI/ML, software architecture, enterprise systems
Responsibilities
Support technical discovery sessions to understand customer requirements and structure strategic engagements; Enable Forward Deployed Engineers by facilitating access to customer SMEs, systems, and data; Manage customer relationships with executive sponsors and technical leads; Lead delivery operations including sprint ceremonies and milestone reviews; Coordinate enterprise on-boarding including security reviews and legal approvals; Manage scope and change requests; Capture customer feedback to inform product priorities
Seniority
Senior, hands-on IC with strategic advisory
