AI Engagement Manager
Core
Operational backbone for B2B retail and CPG AI engagements, driving workflow adoption and bridging field execution with R&D.
Role type
Senior IC enterprise AI engagement manager
Builds
B2B retail and CPG partner engagements for the Instacart Intelligence Platform
Domain
Grocery delivery / Enterprise AI / B2B SaaS
Deliverable
production ML models
Required skills
Technical project management, multi-stakeholder program delivery, AI/ML implementation fluency, engagement cost modeling, risk management, change management, cross-functional orchestration
Preferred skills
AI/data platform deployment management, retail tech/CPG background, engineering/product/commercial intersection experience, agentic AI/LLM/RAG familiarity, CRM/BI tools, PMP certification
Technologies
Jira, Asana, Smartsheet, Confluence, Google Workspace, PowerPoint, Google Slides, Salesforce, Tableau, Looker, Power BI, Miro, Lucidspark
Responsibilities
Own full AI engagement arc from discovery to adoption, drive requirements and delivery precision, champion continuous quality via testing loops, hold R&D feedback loop, build scalable playbooks, own engagement economics
Seniority
Senior, hands-on IC
