Manager, AI Deployment Engineering — Enterprise (ProServe, Media, Telco, Private Equity)
Core
Build and lead a team of AI Deployment Engineers to help enterprise customers deploy OpenAI's technology securely, reliably, and at scale across Professional Services, Media, Telco, and Private Equity.
Role type
Manager, AI Deployment Engineering (Enterprise)
Builds
Production-grade AI systems and deployment patterns for large organizations
Domain
Enterprise AI / Generative AI / Cloud Infrastructure
Deliverable
production ML models
Required skills
People leadership, technical judgment on architecture and model selection, customer success management, operating model design, cross-functional partnership, data-driven prioritization
Preferred skills
Experience with generative AI and machine learning deployments, background in professional services or technical consulting, ability to translate technical details to business outcomes
Technologies
Generative AI, machine learning, cloud infrastructure, data platforms
Responsibilities
Build and manage a high-performing team of AI Deployment Engineers; Coach engineers through complex architecture and evaluation decisions; Establish operating models for account prioritization and engagement; Serve as a senior technical escalation point for critical launches and incidents; Partner with customer executives to connect deployment decisions to business outcomes; Translate customer needs into actionable feedback for internal Product and Research teams; Develop reusable architectures, playbooks, and tooling to improve time to value
Seniority
Manager, hands-on IC with people leadership