Operations and Administration SME (WFM)
Core
Support the design, implementation, and readiness of a new Workforce Management (WFM) system through operational processes, data validation, and testing.
Role type
Operations and Administration SME (WFM)
Builds
New Workforce Management (WFM) system
Domain
Workforce Management / Operations
Required skills
Excel proficiency, data preparation and validation, system design support, User Acceptance Testing, pilot rollout support, skills matrix management, PeopleHub data activities
Preferred skills
Understanding of operational and administrative processes, relationship building, adaptability, solutions-focused approach