Credit Controller
Core
Coach and mentor the credit team to monitor KPIs (DSO, collection rate, aged debt), own debtor reporting for executive leadership, set credit policy and recovery strategies, and evaluate credit applications for entrepreneur customers.
Role type
Senior Credit Controller (Operations)
Builds
Credit control frameworks, debtor reports, and financial processes for an advisory firm.
Domain
Professional services / Advisory
Required skills
Credit policy setting, debtor reporting and analytics, creditworthiness assessment, recovery strategy execution, stakeholder management, Microsoft Excel, team leadership and coaching
Preferred skills
Experience in commercial/professional services environment, experience with system enhancement and process improvement
Technologies
Microsoft Excel
Responsibilities
Monitor credit team KPIs, build and deliver aged debt and risk reports, set credit policy and escalation paths, evaluate credit applications, establish payment plans, and coach the credit team.
Seniority
Senior, hands-on IC with team leadership