Business Systems Analyst - Sydney
Core
Support and improve SAP SuccessFactors applications and associated solutions for HR business processes.
Role type
Business Systems Analyst (SuccessFactors)
Builds
Upgrades and enhancements to SAP SuccessFactors modules (Recruitment, Onboarding, Employee Central, Learning, Performance, Talent, Compensation)
Domain
Human Resources / Enterprise Software
Required skills
SAP SuccessFactors, ServiceNow, IT service management, vendor management, system development lifecycle, functional specification writing, business process analysis, security roles design, user acceptance testing
Preferred skills
Tertiary qualifications in analytical discipline, Level 2/3 support experience, project management
Technologies
SAP SuccessFactors, ServiceNow
Responsibilities
Provide application support and deliver upgrades/projects for SuccessFactors modules; Manage IT service management incidents, problems, and service requests; Identify, analyze, and document business requirements; Develop and govern functional specifications; Coordinate system testing, training, and user acceptance testing; Manage transition to support of business applications
