CareerPlan

ServiceNow Technical Consultant

Sydney CBD, New South WalesRemoteFull-time2026-10-08 → 2026-10-22
RemoteSecurity clearance required

Core

Design, develop, and implement ServiceNow solutions with a focus on generative AI workflows, secure data handling, and document processing.

Role type

Senior ServiceNow Technical Consultant (Generative AI & Security)

Builds

ServiceNow instances with Now Assist, Vault, and Document Intelligence capabilities

Domain

Enterprise IT / Generative AI / Information Security

Deliverable

production ML models

Required skills

ServiceNow development (JavaScript), Now Assist for CSM, ServiceNow Vault, ServiceNow Document Intelligence, REST/SOAP web services, database schema design, secure configuration, encryption, key management

Preferred skills

Generative AI workflow integration, data extraction and classification

Responsibilities

Lead solution design sessions, develop and validate ServiceNow solutions, resolve medium to high-complexity issues, configure and deploy Now Assist, Vault, and Document Intelligence

Seniority

Senior, hands-on IC