Team Manager - Cbus Claims
Core
Lead a team to deliver fair, timely, and customer-centric life insurance claim outcomes while managing risk and compliance.
Role type
Team Manager, Life Claims
Builds
Life Claims portfolio
Domain
Insurance, Life Insurance
Deliverable
client delivery
Required skills
Team leadership, Claims management, Risk management, Compliance, Operational performance, Stakeholder management
Responsibilities
Lead the Life Claims portfolio to deliver fair, timely and customer-centric claim outcomes; Coach and develop a high-performing team; Guide complex claims decisions and provide oversight on high-value or escalated matters; Resolve customer escalations; Drive operational performance through effective resource management; Champion a strong risk and compliance culture.