Claims Team Manager, Workers Compensation West Region
Core
Supervises claims staff to review, analyze, investigate, negotiate, and settle workers' compensation claims in compliance with quality standards.
Role type
Senior management-level claims team manager
Builds
A high-performing claims team and manages claim production, inventory, and financial compliance
Domain
Insurance / Workers Compensation
Required skills
Claims investigation, loss assessment, reserving, insurance legal and regulatory environment knowledge, litigation and fraud awareness, team coaching, performance management, data analytics, stakeholder relationship management
Preferred skills
Claims management, leadership, dedicated accounts management
Technologies
Liberty Management System, data analytics tools
Responsibilities
Establish priorities, schedule and assign work, coach employees on claims review and settlement, manage claim files (non-litigated or litigated), monitor and approve claims reserves and settlements, analyze claim production and quality trends, present to customers, monitor team compliance with legislation and court decisions
Seniority
Manager, hands-on leadership