Night Manager
Core
Lead overnight hotel operations, ensuring guest service, financial accuracy, and safety for independent travelers.
Role type
Senior operational manager (hospitality)
Builds
Guest experiences and operational continuity
Domain
Hospitality / Hotel Management
Deliverable
physical/clinical work
Required skills
Night audit processes, OPERA PMS, emergency management, staffing supervision, security compliance, conflict resolution, local area knowledge
Preferred skills
First Aid and CPR Qualification
Responsibilities
Lead overnight operations, oversee Night Audit, assist with check-in/check-out, handle guest complaints, manage emergencies, supervise overnight staff, monitor security, provide local recommendations, build guest loyalty, contribute to financial goals
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