Night Manager (Vietnamese Local Only)
Core
Oversee daily hotel operations, ensure guest satisfaction, and resolve issues during night shifts while acting as the property representative in the absence of senior management.
Role type
Night Manager
Builds
Guest services, safety protocols, and operational continuity for the hotel property
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Night shift supervision, guest relations, emergency management, reporting, staff support, sustainability compliance, legal/regulatory compliance, food safety oversight
Preferred skills
Degree or diploma in Hospitality, prior front office or hotel management experience, strong decision-making, calmness under pressure
Technologies
None stated
Responsibilities
Supervise all departments during night hours, handle late check-ins/outs and room issues, monitor property security and manage emergencies, prepare nightly reports and handover notes, assist overnight staff, ensure compliance with local laws and international standards, oversee food safety and hygiene practices
Seniority
Mid-level operational role