Solutions and Implementation Manager
Core
Lead end-to-end technical implementation and onboarding of Micad FM estates management platform for UK real estate clients, bridging sales and customer success.
Role type
Senior Solutions and Implementation Manager (SaaS/PropTech)
Builds
Unified CAFM platform for warehouse, logistics, retail, and multi-site commercial real estate portfolios
Domain
Real Estate Technology (PropTech) / CAFM
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Technical implementation, SaaS/PropTech/CAFM experience, Sales acumen, Technical troubleshooting, Strategic success planning, Cross-functional collaboration
Preferred skills
CRM software proficiency, Project management tools, Data analysis
Technologies
Micad FM, HubSpot, Zoho, Jira
Responsibilities
Lead customer onboarding and technical deployment, Act as technical advisor and product expert, Drive revenue growth through product discovery and demos, Conduct strategic success planning, Work cross-functionally with Sales/Product/Engineering, Build team processes and mentor colleagues
Seniority
Senior, hands-on IC with team building responsibilities