Account Director, Startups
Core
Managing a portfolio of startup accounts to help them leverage OpenAI's AI products, APIs, and SDKs to build and scale their businesses.
Role type
Account Director (Startup Go-To-Market)
Builds
Customer success strategies and revenue growth for startup clients using OpenAI's platform
Domain
Artificial Intelligence / SaaS / Startup Ecosystem
Deliverable
client delivery
Required skills
Selling platform-as-a-service (PaaS), cloud, or API products; working in the startup ecosystem (founder/employee experience); C-level executive relationship management; technical concept communication; market intelligence gathering; cross-functional collaboration; strategic planning; team recruitment and onboarding support
Preferred skills
Experience supporting customers across Asia-Pacific; fluency in Mandarin Chinese, Korean, or Japanese; deep curiosity about AI; process building from the ground up; long-term strategic thinking
Technologies
OpenAI APIs, OpenAI SDKs, OpenAI applications
Responsibilities
Develop and execute comprehensive account management strategies for startup customers; Partner with AI Deployment Engineers to drive technical engagements; Own consumption and contracted revenue targets; Analyze key account metrics and provide insights; Collaborate with product, engineering, and operations teams; Synthesize product feedback to improve the startup experience; Monitor industry landscapes and contribute to corporate strategy; Support recruitment and onboarding of teammates
Seniority
Senior, hands-on IC with strategic oversight