Claims Change Manager
Core
Lead the coordination and prioritisation of change initiatives across the Claims portfolio to improve outcomes for customers and partners.
Role type
Senior Change Manager (Claims Operations)
Builds
New ways of working, business readiness, and continuous improvement in Claims operations
Domain
Insurance / Claims Management / Organizational Change
Deliverable
product features
Required skills
Change management, stakeholder engagement, risk assessment, business analysis, strategic alignment, communication, adaptability
Preferred skills
Experience with complex transformation or integration initiatives, systems-related change
Technologies
N/A
Responsibilities
Lead coordination and prioritisation of change initiatives; Assess business impacts and risks; Drive business readiness and adoption of new systems and processes; Partner with stakeholders to align change delivery with business priorities; Enable sustainable change through engagement and communication strategies; Strengthen change governance and continuous improvement
Seniority
Senior, hands-on IC
