Operations Manager
Core
Managing change management plans, business systems, and underwriting platform transitions to support profit center objectives.
Role type
Operations Manager (Change Management & Systems)
Builds
Underwriting platforms and business systems
Domain
Commercial Insurance
Required skills
Change management, SDLC methodologies, process mapping, business requirements translation, stakeholder engagement, project prioritization, data analysis (Excel pivot tables/lookups), system monitoring
Preferred skills
Commercial insurance policy administration systems, Visio
Technologies
Microsoft Excel, Visio, SDLC methodologies
Responsibilities
Devise and implement systematic approaches to manage transition of goals, processes, and technologies; Develop and implement release management strategies across underwriting platforms; Engage with end-users to execute User Acceptance Testing; Monitor and assess post-implementation issues.
Seniority
Manager, direct reports