Learning Operations Manager
Core
Manage operational execution, automation, and scalability of customer and partner education programs, certification pathways, and learning technology systems for an AI-powered business planning platform.
Role type
Senior Learning Operations Manager
Builds
Scalable education programs, certification ecosystems, and automated learning workflows
Domain
SaaS / AI / Business Planning
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Learning operations management, LMS administration, workflow automation, data analytics, stakeholder management, program design, AI tool evaluation, ecosystem growth strategies
Preferred skills
Experience in high-growth SaaS, no-code automation tools, AI copilots, train-the-trainer initiatives
Technologies
Docebo, Skilljar, Cornerstone, LearnUpon, AI-enabled workflows, LMS platforms
Responsibilities
Manage operational execution of customer and partner education programs at scale, Design and continuously improve operational workflows to reduce manual effort, Identify opportunities to automate learner communications and reporting through AI, Support growth and adoption of certification programs, Serve as primary administrator for the LMS and supporting learning technologies, Use AI-powered analytics to identify trends in learner behavior and program effectiveness
Seniority
Senior, hands-on IC
