Customer Banking Specialist - Blacktown
Core
Serve as the public face of CommBank at a retail branch, delivering seamless banking experiences and holistic financial solutions to personal and small business customers.
Role type
Retail Banking Specialist (IC)
Builds
In-branch banking services, credit product applications, and customer financial education.
Domain
Retail Banking / Financial Services
Deliverable
client delivery
Required skills
Customer service, financial product knowledge, communication, problem-solving, in-branch technology demonstration, risk-awareness
Responsibilities
Conduct in-depth conversations about Home Loans, Business Banking, and Financial Advice; support account maintenance and process credit applications; demonstrate digital banking options; solve customer problems while adhering to risk-adverse processes.
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