Business Support Analyst
Core
Deliver critical operational support for SS&C's Transfer Agency and Fund Administration operations, including payments, reconciliations, regulatory reporting (FATCA/CRS), and operational change support.
Role type
Business Support Analyst (Transfer Agency & Fund Administration)
Builds
Operational integrity, service excellence, and regulatory compliance for fund managers and custodians
Domain
Financial Services / Fund Administration / Regulatory Compliance
Required skills
Payment processing, reconciliation, regulatory reporting (FATCA/CRS), stakeholder management, UAT execution, process improvement, risk controls, data validation, system troubleshooting
Preferred skills
Knowledge of registry systems, trust structures, ATO reporting requirements, maker-checker principles
Technologies
Registry systems, Ecrion, banking fee systems
Responsibilities
Process manual domestic and international payments, investigate and resolve payment errors, produce monthly KPI reporting, manage operational tickets, support User Acceptance Testing (UAT), perform complex reconciliations, support regulatory lodgements
Seniority
Mid-level, hands-on IC