ITSM PMO Support Analyst
Core
Support the delivery of IT Service Management (ITSM) projects and ensure adherence to Program Management Office (PMO) standards.
Role type
ITSM PMO Support Analyst
Builds
ITSM projects and program management capabilities (via careerplan.io/jobs/f1884d94-14fa-4d75-ae46-cfbfbb7dd8f7-itsm-pmo-support-analyst-at-accenture)
Domain
IT Service Management / Program Management
Deliverable
dashboards & analysis
Required skills
ITIL 4 Foundation principles, project coordination, governance activities, workstream monitoring, risk escalation
Preferred skills
Project management tools proficiency
Responsibilities
Design and implement ITIL 4 Foundation certification processes, coordinate tasks and track milestones for ITSM projects, prepare governance reports and presentations, monitor workstream progress and escalate risks.
Seniority
Individual Contributor, mid-level support role