Customer Service Representative
Core
Front-line hospitality and operations support for a coworking space, managing reception, member onboarding, and daily facility standards.
Role type
Customer Service Representative (Hospitality/Operations)
Builds
Operational excellence and member experience for a coworking community
Domain
Coworking / Commercial Real Estate
Deliverable
product features
Required skills
Reception management, Member onboarding, CRM data entry, Meeting room coordination, Maintenance request tracking, Event support
Preferred skills
Hotel operations, Concierge background, Facilities management
Responsibilities
Manage reception duties including meeting room bookings, mail distribution, and access control; Coordinate new member onboarding and offboarding; Prepare and service meeting rooms; Respond to member and visitor enquiries; Report and follow up maintenance requests; Support internal and external events and community activities.
Seniority
Junior to Mid-level, hands-on IC
